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Air Rage

Intermediate Instant Lesson

Air Rage

Pre-Reading Activities

A: Talking About Experiences
Ask another student the questions below:
1. Which is your favorite way to travel long-distance? Why?
by train,  by car,  by plane, by ship,  by bus
2. Which of these things is most important to you when you fly? Why?

Reading Activities
A: Finding Information
Use Article 1 to complete this table of information about 3 flights.
Airline Airport departed from  Destination
New York  La Guardia  

 

  Miami
United    

Article 1:

Florida-bound Delta flight diverted over reclining seat dispute

Tue, Sep 2, (Reuters) - An argument over leg room and reclining seats forced a Florida-bound flight from New York to divert to a different airport late on Monday, the third such incident of a midair disruption caused by passengers in about a week.

Delta Air Lines said that "out of an abundance of caution" the captain of Flight 2370 from New York La Guardia to West Palm Beach chose to land instead at the closest airport, Jacksonville, where local law enforcement removed one passenger.

It did not elaborate on the "disruption," but a witness told Jacksonville TV station WJXT TV-4 that an argument broke out during the flight between one woman who wanted to recline her seat and another in the row behind who wanted to sleep while resting on her tray table.

The witness said one of the women became loud and abusive when a flight attendant was called.

The aircraft later flew on to West Palm Beach where it landed shortly after 11 p.m., a couple of hours late. Delta representatives did not immediately return a call for comment. 

The latest incident came just...days after an American Airlines flight to Paris from Miami was diverted to Boston [on August 27] following an argument between passengers over a reclining seat.

In that case, a 60-year-old ...man was subdued by plainclothes U.S. air marshals and charged in federal court with interfering with flight crew members, prosecutors said.

Just days before that, a United Airlines flight from Newark, New Jersey, to Denver on Aug. 24 had to be diverted to Chicago due to an argument between passengers over a device that stops the seat in front from reclining.

The airline said one of those involved was using a Knee Defender, a small wedge-like gadget that clips to a tray table and forces the seat in front to stay upright. Many carriers, including United, ban the use of the device.

Article © 2014 Thomson Reuters Limited. Lesson © 2014 www.english-to-go.com
Glossary: miscellaneous - things of different kinds


B: Completing a Chart

Use Article 1 to complete this table of information about what happened on the three flights.
Name of Airline Who was involved Problem Result
Delta _______ passengers one passenger wanted to put her seat back and the woman behind her wanted to sleep on her ______ Flight diverted to ______, Police removed 1 passenger
American Airlines passengers argument over a ________ Flight diverted to Boston, one passenger _______ in court
United Airlines passengers argument over _______ - stops seat in front from reclining Flight diverted to ________


C: Scanning

You are now going to read a second article. Here are four names from Article 2. Scan Article 2 to find the names and then fill in the gaps in the sentences with information from the article. Do it as quickly as you can!

Bryan Bliss is a f____________ ____________ year-old pilot.
Go is a l____________ - cost ____________ which is part of B____________ Airways.
Sue Harrison is a ____________ for Go.
Malpensa is the name of the ____________ in Milan where the plane in this article landed.


Article 2:

Pilot detained after no-smoking siege

MILAN Monday July 27 (Reuters) - Italian police on Monday questioned a British pilot who held 148 passengers aboard his plane for 40 minutes after landing in Milan because no one would admit to being the person who broke the strict no-smoking rules.

Sue Harrison, a spokeswoman for Go, the new low-cost carrier that is part of British Airways Plc, said the incident happened on Sunday afternoon after a flight from Stansted to Milan's Malpensa airport. Go made its first flight in May.

She said that one passenger had blocked the smoke detector in one of the plane's toilets and had smoked a cigarette in violation of Go's no-smoking rules and strict safety standards.

On arrival, captain Bryan Bliss, a 57-year-old pilot with 28 years experience, asked the culprit to own up. No one came forward and after 40 minutes, Bliss finally let them go.

He was then detained by police at the airport for holding passengers against their will, Harrison said.

"He was not arrested. He was detained. He helped answer their questions," she said by telephone from London.

She did not know how long the questioning lasted but said Bliss had been allowed to go and had flown the plane back from Malpensa to Stansted later in the day.

"We are continuing to talk to the police to make sure we answer all their questions," Harrison said. "We won't compromise on safety."

She said there was no likelihood of any legal action against Bliss and said both sides were being "very helpful". Police at Malpensa declined to comment while questioning was still under way.

Article © Thomson Reuters Limited. Lesson © 2014 www.english-to-go.com


D: True or False
Read these statements and then read Article 2 to see if they are true (T) or false (F).
1. The pilot of a plane would not allow his passengers to get off the plane for 40 minutes because he couldn't find out who had smoked on the flight.
2. The flight was the first one that Go had made.
3. The pilot is very experienced.
4. The pilot was arrested at Malpensa Airport.
5. The smoke detector in one of the toilets on the plane was blocked accidentally.

 

E: Sequencing
The following events are from Article 2. Put them in the right order: Write 1-9 next to each event.
a. The plane arrived at Malpensa airport in Milan.
b. The plane left Stansted airport.
c. The passenger smoked a cigarette.
d. The pilot flew the plane back to Stansted.
e. The pilot would not allow the passengers to leave the plane until the smoker was identified.
f. A passenger blocked the smoke detector in the toilets.
g. The pilot let the passengers leave the plane although the smoker had not been identified.
h. The inquiry was still continuing.
i. The Italian police questioned the pilot at the airport.


Post-Reading Activities
You may do one or more of these.

A: Language
Fill the gaps in the sentences with one of the prepositions from the table. Do not look at Article 2 or other exercises while you are doing this exercise!
on, to, from, in, for
The flight was Stansted Milan.
The incident occurred a Sunday afternoon.
The pilot landed the plane Milan.
The plane waited the runway a long period of time.
The pilot was angry because a passenger had smoked one of the toilets.
The pilot was questioned by police the same day.
The questioning took place 27 July.
The pilot delayed his passengers 40 minutes.
Sue Harrison is a spokesperson "Go", a new carrier.
Go first began its flights May, 1998.

B: Role Play
Student A: You are the pilot in Article 2. You have just heard that someone has been smoking on your plane. You are angry that this person has broken the nonsmoking rule on your plane. Your partner is the copilot. Tell them what you plan to do about this.
Student B:
You are the copilot on the plane in today's article. You have just heard that someone has been smoking on your plane. Your partner is the pilot. Your partner will tell you what they plan to do about this. You are surprised.

C: Tell a Story
Have you ever had a similar experience to the events from today's articles? Think about it and make a few notes. Then tell someone else your story.

D: Write a Short Letter
You were one of the people on a plane from Article 1 where the plane was diverted because of arguing passengers. Choose one of the characters below and write a short description of how you felt or what you did when this happened:
the pilot:
a flight attendant:
a passenger:
a parent with a small child:
a business person rushing to a meeting:
a teenager:
a young woman who knows her boyfriend is waiting for her in the airport:


TEACHERS' NOTES AND ANSWER KEY

Reading Activities

A: Finding Information - Answers
Airline Airport departed from  Destination
Delta  New York  La Guardia West Palm Beach
American Airlines Paris   Miami
United Newark   Denver

B: Completing A Chart - Answers
Name of Airline Who was involved Problem Result
Delta 2 women passengers one passenger wanted  to recline her seat, the woman behind her wanted to sleep while resting on her tray table Flight diverted to Jacksonville, Police removed 1 passenger
American Airlines passengers argument over a reclining seat Flight diverted to Boston, one passenger charged
United Airlines  passengers argument over Knee Defender - stops seat in front from reclining Flight diverted to Chicago

C: Scanning - Answers
Bryan Bliss is a fifty-seven year-old pilot.
Go is a low- cost carrier which is part of British Airways.
Sue Harrison is a spokeswoman for Go.
Malpensa is the name of the airport in Milan where the plane in this article landed.  


D: True or False? - Answers
1. True, 2. False, 3. True, 4. False, 5. False. 

E: Sequencing - Answers
a. = 4
b. = 1
c. = 3
d. = 8
e. = 5
f. = 2
g. = 6
h. = 9
i. = 7

Post-Reading Activities

A: Language - Answers
The flight was from Stansted to Milan.
The incident occurred on Sunday afternoon.
The pilot landed the plane in Milan.
The plane waited on the runway for a long period of time.
The pilot was angry because a passenger had smoked in one of the toilets.
The pilot was questioned by police on Monday.
The questioning took place on 27 July.
The pilot delayed his passengers for 40 minutes.
Sue Harrison is a spokesperson for Go, a new carrier.
Go first began its flights in May.

140902AIRtravf

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